Lowongan Application Support-PT Weefer Indonesia

    Application Support-PT Weefer Indonesia

    Surabaya (Jawa Timur) | Ditayangkan: 30-January-2020 | Tutup pada 29-February-2020

    Weefer is an IT Solution Company, from both business and technical perspectives. We provide Enterprise Weefer Application Integration as well as Professional Services complemented by our consulting delivery and third party partner product to rapidly deploy technology services to our customer. Weefer established in Indonesia on the first quarter of 2004, Weefer founder and key management team have great experience in Academic and the Financial Services Industry, Retail and Distribution and having worked with various clients in their earlier days as consultants.

    Weefer's vision is to become the preferred partner in the application of technology in the market we serve. Its main purpose is to make life easier through inspiring application of technology. Weefer intends to create products that are not only inspiring, but further than that, makes everyday life easier. Our customer's satisfaction is our proud and our goal.
     
     
    Product & Services
    WEEFER provide business application such as HRMS, customer support tools, ITSM, CRM, productivity & collaboration tools.
     

    Job Description:
    • Managing cases, requests and enhancements using online tools and processes
    • Ensuring that client systems are fully operational and any loss of service is restored in a timely and efficient manner
    • Providing a high level of service to our customers and adhering to our strict SLAs for response and restoration times Problem determination, workaround resolution, root cause analysis, major incident management
    • Deployment of service releases, patches, requests and customisations
    • Ensure that solution and application support documentation is maintained to the highest quality and accuracy
     
    Requirements:
    • Candidate must possess at least Bachelor's Degree in Computer Science/Information Technology or equivalent.
    • Required language(s): English
    • Fresh graduate welcomed
    • Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Software or equivalent.
    • Excellent analytical and problem solving skills
    • Practical experience of Windows Server, SQL Server, IIS, VB.net and networking
    • Ability to work both independently and as part of a team

    We have a dynamic corporate culture, creative and innovative as well as providing an opportunity for you to develop a career with us.

    ALAMAT : PT Weefer Indonesia
    Jl. Tanjung Duren Barat, West Jakarta, Jakarta, Indonesia

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